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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gregory Sandler

June 26, 2025

5  out of  5
rating by Gregory Sandler
"Jennifer Robinson has consistently provided me above and beyond excellent service over the years. She is super responsive and a pleasure to deal with. I am a loyal customer because of her terrific customer service."
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BATIMES GARAGE

June 25, 2025

5  out of  5
rating by BATIMES GARAGE
"My best insurance desicion was to switch over my State Farm agent from Orlando Florida, to Carlos Martinez Agency, under the great management of Rodolfo Clavijo, Great job, you guys are the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Rodolfo. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Paola Reyes

June 6, 2025

5  out of  5
rating by Paola Reyes
"Great Customer Service. Vanessa went above and beyond and took her time to find me the best deal with my house and car insurance. I will definitely recommend them !"
We responded:
"Thank you, Paola, for letting me know about your experience with Vanessa! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tuka Palmeira

May 28, 2025

5  out of  5
rating by Tuka Palmeira
"Hey team. Amazing service from Jennifer Robinson. Super Helpful, fast and understandable. She helped me a lot !! Super recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yosvani Lorenzo

May 19, 2025

5  out of  5
rating by Yosvani Lorenzo
"I had a fantastic experience with Ilia Rodriguez! She was incredibly helpful with every question I had and made the entire process smooth and stress-free. Ilia is not only knowledgeable and efficient, but also exceptionally kind and patient. It’s rare to find someone so dedicated and pleasant to work with. Highly recommend her for any assistance you may need!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brent Hart

April 28, 2025

5  out of  5
rating by Brent Hart
"Jennifer is the best! She helps me out with all my questions and concerns with my 3 vehicles and newly purchased motorcycle. She is quick and precise and never waste my time, which is very valuable to me. I’ve been a State Farm member now for 3 1/2 years here in Miami and it’s only because of the relationship she has with me. #promote"
We responded:
"Thank you, Brent. For your 5-star review and nice comments about Jennifer. Really appreciate your business."
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Rigoberto Iglesias

April 23, 2025

5  out of  5
rating by Rigoberto Iglesias
"I want to take time to say thanks to Ilia Rodriguez. She was very helpful and prompt on getting my new policy. Thanks again and keep up the good work!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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idalmis reyes

April 18, 2025

5  out of  5
rating by idalmis reyes
"I enjoy giving credit where credit is owed! Ive been working with Jennifer Robinson for over 10 years. She has been my sole contact for all my insurance needs. She has gone over and beyond to ALWAYS accommodate my every request; whether it has been for renewal, or just my random questions 😂. i cant think of anyone else I would recommend for all your insurance needs if not Jennifer. Her personality together with her professionalism has won my heart and business for as long as she is an agent! Thank you Jennifer for your attention to details throughout the years!!!"
We responded:
"We appreciate your review Idalmis, and we sincerely appreciate you sharing your experience with Jennifer. I'm so glad she is exceeding your expectations. It means a lot to our office that you took the time to let me know. Thank you for your continued support. Carlos"
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Nelson Bosque

April 16, 2025

5  out of  5
rating by Nelson Bosque
"Vanessa was GREAT!! I moved to FL from another state, she explained everything in detail and made it effortless. THANK YOU!"
We responded:
"Thank you, Nelson for your 5-star review! I appreciate your business and taking the time to provide your experience with our team."
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Suzet Hernandez

April 16, 2025

5  out of  5
rating by Suzet Hernandez
"Excellent customer service. I spoke to Ilia Rodriguez who was very professional and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ilia. Thank you, Carlos Martinez, Agent "
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Mauricio Alvarez

April 15, 2025

5  out of  5
rating by Mauricio Alvarez
"I have been advised by Carlos Martinez's company for over 10 years, personally by Jennifer Robinson, who is more than an advisor, she has become a friend whom I can trust, always prioritizing good service and the best for me as a client. She has always been a person with very professional judgment, offering the best within her possibilities to me as a client. Carlos, Jennifer, highly recommended, A1+ service."
We responded:
"Thank you, Mauricio, for taking the time to share your thoughts about Jennifer. We appreciate your business and know its clients like you that allow us to grow our business? I sincerely appreciate your loyalty to our agency, Carlos"
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David Thau

April 10, 2025

5  out of  5
rating by David Thau
"I highly recommend this state farm office specifically as they are very kind, efficient,and always ready to help. Specially jennifer, she's a sweetheart and will do everything possible to satisfy her customers."
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Julie Kelley

April 9, 2025

5  out of  5
rating by Julie Kelley
"For over 30 years Carlos Martinez State Farm Insurance Agency has been providing outstanding service.Ilia Rodriguez in particular was an integral element in securing my sanity and should be commended for her diligence"
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Maurice Manswell

April 2, 2025

5  out of  5
rating by Maurice Manswell
"They are amazing! I worked with Rudy mainly, and I have nothing but great things to say about them. They have been with me since the inception of my company and I never want to leave them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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lianet hernandez

April 2, 2025

5  out of  5
rating by lianet hernandez
"Jennifer is so professional and on time with everything. this company is the best to work with"
We responded:
"Hi Lianet, I appreciate you taking the time to comment about your experience with Jennifer. It really makes my job easier, and we will continue to strive to meet your expectations. Thank you so much! "
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Nathali Huet

March 31, 2025

5  out of  5
rating by Nathali Huet
"Jennifer Robinson has been my agent over the years and she is truly exceptional! She is incredibly knowledgeable, friendly, and attentive. Jennifer takes the time to thoroughly explain all options and it's clear that she genuinely cares about helping her clients and goes above and beyond to ensure they're satisfied. Thank you for the wonderful experience!"
We responded:
"Hello Nathali, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ike Dvir

March 30, 2025

5  out of  5
rating by Ike Dvir
"Rodolfo at the agency Was the rep who assisted me with my application for my trucks insurance. He was very professional and helped me to get the best for the buck. I got way better coverage than progressive was giving me for much less. I also insure my motorcycle with them. Good people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karina Herrera

March 28, 2025

5  out of  5
rating by Karina Herrera
"Good customer service! I was needing new quotes when I was about to renew my car and Ilia Rodriguez sent me 3 offers. Thank you!"
We responded:
"Hello Karina, Thank you for kind comments regarding your interaction with Ilia."
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Jaylene Garcia

March 25, 2025

5  out of  5
rating by Jaylene Garcia
"Best insurance company in Miami, extremely thorough and reliable! I’ve had the pleasure of having Rudy as my agent and he always provides top notch service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gregg Guilford

March 21, 2025

5  out of  5
rating by Gregg Guilford
"This office is the best! It has been a while since having auto insurance with them, and then out of the blue I received an estimate from Rudy offering me a policy with huge savings, and totally unsolicited. Who does that after all those years? Carlos and his team do and that's why I can't say enough good things about they never forget you and are always trying to help. He treats you like family, and not many do in this day and time. Just amazing...Cudos and thanks to Carlos & Rudy for watching my back! Call them, you won't be disappointed...Gregg Guilford"
We responded:
"Gregg, we appreciate your kind words. Thank you again for your business!"
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Brian Klee

March 4, 2025

5  out of  5
rating by Brian Klee
"Ilia was a pleasure to deal with. She made transferring several policies easy and saved me money as well. Her commitment to the customer is top notch."
We responded:
"Thank you! Brian, we appreciate you taking the time and providing 5-star review and letting us know about your positive experience with Ilia. "
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Jim Wall

December 30, 2024

5  out of  5
rating by Jim Wall
"Carlos and Rudy always offered great customer service and responded quickly. Carlos is the rare type of person who will go out of good way to set something right and always be honest. Highly recommended."
We responded:
"Thank you for your 5-star review Jim, I hope you're doing good. Have great new year and sincerely appreciate your kind words. My State Farm team and I are happy to be your good neighbor!"
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Diarelis Alonso

December 29, 2024

5  out of  5
rating by Diarelis Alonso
"More than an agency, more than a good neighbor, they are always there as a true friend !!!! Excelente 5 star"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marir

November 6, 2024

5  out of  5
rating by Marir
"Excellency in customer services. Thank you to all the specialist they are the best. Excelencia en servicio y trato al cliente. Gracias a todos los especialistas."
We responded:
"Thank you !"
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Nancy Gonzalez

August 27, 2024

5  out of  5
rating by Nancy Gonzalez
"This office extremely reliable and trustworthy. If I could give 10 stars I would."
We responded:
"Hi Nancy, really appreciate you taking the time and providing these comments about our team. We will always thrive to keep your trust and faith in our agency. "