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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of olivier le hen

olivier le hen

March 24, 2026

5  out of  5
rating by olivier le hen
"Quick and sharp"
We responded:
"olivier, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Carlos Martinez’s Team is just a call or email away!"
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Hector Colon

March 13, 2026

5  out of  5
rating by Hector Colon
"Excellent customer service from Vannessa. Please thank her for her help! Hector"
We responded:
"Thank you Hector! I appreciate you telling me about your experience with Vanessa. Really appreciate your feedback. Thanks again, Carlos Martinez, Agent"
Profile photo of Lu Li (Lulu)

Lu Li (Lulu)

March 10, 2026

5  out of  5
rating by Lu Li (Lulu)
"Thank you for the fastest service. Got my policy cheaper than Geico."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and are glad we were able to save you some money. Our office is always here to help you in the future for any of your insurance and financial service's needs. Thanks again, Carlos Martinez, Agent "
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Angel Ylisastigui

March 3, 2026

5  out of  5
rating by Angel Ylisastigui
"I had a wonderful experience working with Jennifer Robinson to secure my car insurance. From the very beginning, she was incredibly patient, taking the time to explain all my options clearly and making sure I understood every detail. Jennifer was not only knowledgeable and professional, but also genuinely kind and helpful throughout the entire process. She answered all my questions without hesitation and made what can sometimes feel like a stressful task smooth and easy. I truly appreciate her dedication and outstanding customer service. If you’re looking for someone reliable, attentive, and a pleasure to work with, I highly recommend Jennifer Robinson."
We responded:
"Thank you for the nice 5-star review! We are happy and appreciate you taking the time and letting us know who about your experience with Jennifer our Office Manager. Thank you again, for allowing us to serve your insurance needs. Carlos Martinez, Agent"
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Ornella Zegarra

March 2, 2026

5  out of  5
rating by Ornella Zegarra
"Ilia, Great agent made the process very simple and was able to give me an awesome price! I would highly recommend she’s truly the best!!"
We responded:
"Thank you for the kind words and 5-star review. We appreciate your business."
Profile photo of Michael French

Michael French

February 24, 2026

5  out of  5
rating by Michael French
"Ilia was terrific in every way. She answered all my questions quickly and made the process of adding coverage understandable and efficient. Highly recommend!"
We responded:
"We appreciate your review, Michael. We are so happy that you had such a positive experience with Ilia! "
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Maria Paula Arboleda

February 23, 2026

5  out of  5
rating by Maria Paula Arboleda
"Vanessa was so great and helpful. I haven’t had such an easy and straightforward experience with insurance before."
We responded:
"Thank you for the fantastic review, Maria! We are always grateful for your business. "
Profile photo of ACE pua

ACE pua

January 9, 2026

5  out of  5
rating by ACE pua
"Great agent made the process very simple and was able to give me an awesome price ! I would highly recommend she’s the best !!"
We responded:
"Thank you very much for the great review!"
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Carlos Deaguero

December 15, 2025

5  out of  5
rating by Carlos Deaguero
"Rudy was very helpful and made the transition to statefarm seamless at an extremely competitive price point. Would definitely recommend!"
We responded:
"Thank you for your 5-star review Carlos! My State Farm team and I are happy to be your good neighbor! Welcome, Carlos Martinez, Agent"
Profile photo of Carlos Rodriguez

Carlos Rodriguez

November 26, 2025

5  out of  5
rating by Carlos Rodriguez
"This agency provides excellent service. I have been helped most of the times by Rodolfo Clavijo and he's been outstanding at all times. I definitely recommend them."
We responded:
"Hi Carlos, thank you for kind words and recognizing Rodolfo's (Rudy) service experience with you. We appreciate your business!"
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Joel Calderon

November 25, 2025

5  out of  5
rating by Joel Calderon
"Vanessa helped me out, super efficient, honest, and kind."
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maria diaz-padron

November 21, 2025

5  out of  5
rating by maria diaz-padron
"Ilia Rodriguez provided state of the art customer service Extremely knowledgeable on explanation of coverages. Pleasure of doing business with the Carlos Martinez office."
We responded:
"Thank you Ms. Diaz-Padron for providing feedback of you experience with Ilia. We appreciate your business and your confidence in her is much appreciated. Carlos "
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Clara De La Presilla

November 14, 2025

5  out of  5
rating by Clara De La Presilla
"Excellent servicing de mi Agente Rodolfo,"
We responded:
"Thank you for reviewing Rodolfo's performance. We appreciate your business! "
Profile photo of HERIBERTO CAMACHO

HERIBERTO CAMACHO

November 12, 2025

5  out of  5
rating by HERIBERTO CAMACHO
"Llevo 28 años con Carlos Martinez, exelente servicio."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vivian Vidaurre

Vivian Vidaurre

September 26, 2025

5  out of  5
rating by Vivian Vidaurre
"Jennifer Robinson is the best State Farm agent. I highly recommend doing insurance with her. She will give you the best deals and find the right price for you. Thank you so much Jennifer!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tilly Anderson

Tilly Anderson

September 25, 2025

5  out of  5
rating by Tilly Anderson
"Carlos and his team are professional and knowledgeable I highly recommend you call them for all your insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Daniel Bengio

Daniel Bengio

August 1, 2025

5  out of  5
rating by Daniel Bengio
"Carlos and his staff are very professional, excel at efficiency, and are so pleasant to deal with. They have managed the insurance policies on all my car many years and I would not switch to any other ageancy."
We responded:
"Hi Daniel, We’re honored by your kind words. We look forward to continuing to provide you the great service you deserve for being such a loyal client to my agency. If there is anything else we can do for your insurance needs, just let me know! Thanks again, Carlos "
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David Kuenzle

July 23, 2025

5  out of  5
rating by David Kuenzle
"Patient, friendly, knowledgeable, fast to respond to my needs. Consistently good service."
We responded:
"Hi David, Thank you for your 5-star review! My State Farm team and I are always happy to hear from you, and we appreciate your business! Thank you, Carlos"
Profile photo of Gregory Sandler

Gregory Sandler

June 26, 2025

5  out of  5
rating by Gregory Sandler
"Jennifer Robinson has consistently provided me above and beyond excellent service over the years. She is super responsive and a pleasure to deal with. I am a loyal customer because of her terrific customer service."
We responded:
"We’re honored by your positive feedback, and we look forward to continuing to provide you with great service! Thank you we appreciate your business."
Profile photo of BATIMES GARAGE

BATIMES GARAGE

June 25, 2025

5  out of  5
rating by BATIMES GARAGE
"My best insurance desicion was to switch over my State Farm agent from Orlando Florida, to Carlos Martinez Agency, under the great management of Rodolfo Clavijo, Great job, you guys are the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Rodolfo. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Paola Reyes

Paola Reyes

June 6, 2025

5  out of  5
rating by Paola Reyes
"Great Customer Service. Vanessa went above and beyond and took her time to find me the best deal with my house and car insurance. I will definitely recommend them !"
We responded:
"Thank you, Paola, for letting me know about your experience with Vanessa! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Arthur Barbosa

Arthur Barbosa

May 28, 2025

5  out of  5
rating by Arthur Barbosa
"Hey team. Amazing service from Jennifer Robinson. Super Helpful, fast and understandable. She helped me a lot !! Super recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Yosvani Lorenzo

Yosvani Lorenzo

May 19, 2025

5  out of  5
rating by Yosvani Lorenzo
"I had a fantastic experience with Ilia Rodriguez! She was incredibly helpful with every question I had and made the entire process smooth and stress-free. Ilia is not only knowledgeable and efficient, but also exceptionally kind and patient. It’s rare to find someone so dedicated and pleasant to work with. Highly recommend her for any assistance you may need!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brent Hart

Brent Hart

April 28, 2025

5  out of  5
rating by Brent Hart
"Jennifer is the best! She helps me out with all my questions and concerns with my 3 vehicles and newly purchased motorcycle. She is quick and precise and never waste my time, which is very valuable to me. I’ve been a State Farm member now for 3 1/2 years here in Miami and it’s only because of the relationship she has with me. #promote"
We responded:
"Thank you, Brent. For your 5-star review and nice comments about Jennifer. Really appreciate your business."
Profile photo of Rigoberto Iglesias

Rigoberto Iglesias

April 23, 2025

5  out of  5
rating by Rigoberto Iglesias
"I want to take time to say thanks to Ilia Rodriguez. She was very helpful and prompt on getting my new policy. Thanks again and keep up the good work!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"